Fulfillment Policy
Updated 5/31/2024

This is policy may change without notice.

Description of what we sell

Talsey AI provides a guest messaging techonology service to hotels.  This includes texting guests about relevant information about their stay.  We also provide advertising services to vendors that can be in house for the hotel or other recommendations outside the hotel.

Currency

We currently accept USD as a currency. All payments are processed through Stripe.

Stripe supports several card brands, from large global networks like Visa and Mastercard to local networks like Cartes Bancaires in France or Interac in Canada. When you integrate Stripe, you can begin accepting a diversity of card brands without any additional configurations, including:

American Express
China UnionPay (CUP)
Discover & Diners Club
eftpos Australia
Japan Credit Bureau (JCB)
Mastercard
Visa

Customer Service

Customer service can be found on our contact page.  https://www.talsey.com/contact/

Fulfillment Policy

Refund Policy: Customers may receive a refund within 30 days of payment if LocalEyes, Inc. fails to complete the software onboarding process. If all services are provided as described, sales are final.

Delivery Policy: The client will receive a unique username and password via email in order to access the software.

Return Policy: As the purchase is a software subscription, no goods will be received or returned.

Cancellation Policy: Customers can cancel with 30 days written notice, but must adhere to the terms of their individual agreement. Most agreements are 12 months, with the cancellation penalty totaling half of the remaining value of the annual agreement.

Business Address

412 W Rivers Edge Dr, Provo, UT 84604